PRIVACY POLICY

A legal disclaimer

This Privacy Policy explains how Vanity Club collects, uses, and protects your personal information when you use our website or services.

Vanity Club is committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Business Information

Vanity Club is operated by Vanity Club HQ Ltd.

Registered business address:

Vanity Club
Suite 38A
Hartley Business Centre
Hadyn Road
Nottingham
NG5 1DG
United Kingdom

Telephone: 0115 646 3793

For any privacy related enquiries please contact us using the above details.

2. Information We Collect

We may collect and process the following personal information:

Information you provide directly

• Name
• Email address
• Telephone number
• Booking details
• Information provided through contact forms
• Information provided during consultations

Automatically collected information

When you visit our website we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data

This information helps us understand how visitors use our website.

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and messages
• Manage bookings and appointments
• Provide treatments and services
• Send appointment confirmations or reminders
• Improve our website and services
• Maintain client records where required for treatment purposes
• Comply with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, the lawful bases we rely on include:

Consent – when you provide information through forms or opt in to communications.

Contract – when processing information required to provide services or manage appointments.

Legal obligation – where we must maintain records to comply with healthcare or regulatory requirements.

Legitimate interest – to improve our services, manage enquiries, and operate our business effectively.

5. Medical Information

Where treatments are provided, we may collect medical information during consultations.

This information is collected solely for the purpose of determining treatment suitability and ensuring client safety.

Medical data is treated as sensitive personal data and handled with appropriate confidentiality.

6. How We Store Your Information

We take appropriate measures to protect personal data from loss, misuse, or unauthorised access.

Your information may be stored securely through:

• Website booking systems
• Secure business systems
• Client consultation records

We only retain personal information for as long as necessary for business, medical, or legal purposes.

7. Sharing Your Information

We do not sell or rent personal data to third parties.

We may share information with trusted service providers where necessary to operate our business, including:

• Website and booking system providers
• Payment processors
• IT and hosting providers

These providers are required to protect personal data and only process it in accordance with our instructions.

8. Cookies

Our website may use cookies to improve user experience and analyse website performance.

Cookies are small files stored on your device that help us understand how visitors use our website.

You can control or disable cookies through your browser settings.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data where applicable
• Restrict or object to certain types of processing
• Request transfer of your data where applicable

Requests can be made by contacting us using the details provided above.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies.

11. Changes to This Privacy Policy

Vanity Club may update this Privacy Policy from time to time.

The latest version will always be available on our website.

12. Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Vanity Club
Suite 38A
Hartley Business Centre
Hadyn Road
Nottingham
NG5 1DG

Telephone: 0115 646 3793