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REFUND POLICY
A legal disclaimer
Refund Policy - the basics
This refund policy apply to the use of the Vanity Club website and to all treatments and services provided by Vanity Club.
By using this website or booking an appointment with Vanity Club, you agree to the terms outlined below.
1. Business Information
Vanity Club is operated by Vanity Club HQ Ltd.
Business address:
Vanity Club
Suite 38A
Hartley Business Centre
Hadyn Road
Nottingham
NG5 1DG
United Kingdom
Telephone: 0115 646 3793
2. Appointments and Bookings
Appointments can be booked through our website or by contacting the clinic directly.
All bookings are subject to availability and confirmation. Vanity Club reserves the right to decline or reschedule appointments where necessary.
Clients may be required to complete a consultation or medical assessment prior to receiving treatment.
3. Deposits and Reservation Fees
A booking deposit may be required to secure an appointment.
Deposits are typically deducted from the cost of the treatment on the day of the appointment.
Deposits are non-refundable in the event of late cancellation or failure to attend an appointment.
4. Cancellation Policy
We require at least 48 hours' notice for appointment cancellations or rescheduling.
If less than 48 hours’ notice is provided:
• Your deposit may be forfeited
• A new deposit may be required for future bookings
Failure to attend an appointment without notice may result in refusal of future bookings.
5. Consultation and Medical Suitability
All treatments are subject to a consultation and medical suitability assessment.
Vanity Club reserves the right to decline treatment where it is deemed unsafe, inappropriate, or not in the client's best interest.
Clients must provide accurate medical history and disclose any relevant health conditions, medications, allergies, or previous treatments.
6. Results and Expectations
Individual results may vary depending on factors such as skin condition, age, lifestyle, and adherence to aftercare instructions.
While we aim to achieve the best possible outcomes, Vanity Club cannot guarantee specific results.
7. Aftercare
Clients will be provided with aftercare advice following treatment.
Failure to follow aftercare instructions may affect treatment results and Vanity Club cannot accept responsibility for complications arising from non-compliance.
8. Age Restrictions
Clients must be 18 years of age or older to receive aesthetic treatments.
Proof of age may be requested prior to treatment.
9. Website Content
The content provided on this website is for general information purposes only and does not constitute medical advice.
Vanity Club makes reasonable efforts to ensure the accuracy of information but cannot guarantee that all information is complete, accurate, or up to date.
10. Liability
To the fullest extent permitted by law, Vanity Club shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Nothing in these terms excludes liability for death or personal injury caused by negligence or any liability which cannot be excluded under UK law.
11. Privacy
Vanity Club respects your privacy and handles personal information in accordance with applicable UK data protection laws.
Details of how we collect, store, and use personal data are outlined in our Privacy Policy.
12. Changes to These Terms
Vanity Club reserves the right to update these Terms & Conditions at any time without prior notice.
The latest version will always be available on our website.
13. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.